Participant, family member, support coordinator — whoever you are, we're here to make next steps easier. Call us, email, or use the form below. Most enquiries get a response within one business day.
Use this form for anything — service questions, NDIS plan help, referrals, tour bookings. The more you tell us, the more useful our reply.
For urgent matters, please call 1300 856 616.
No high-pressure sales, no quotas. Here's the rhythm most enquiries follow once you reach out.
Our intake team replies — usually a phone call, or email if you've told us to. No pushy follow-ups.
We listen first. You share what you need, what you've tried, what matters. We answer questions about NDIS line items.
If you have an NDIS plan, we'll walk through it together and map it to services that fit — Core, Capacity Building, Capital.
Visit homes, sit in on Day Centre programs, meet workers. Bring family, support coordinators, allied health.
Service agreements, schedules, risk assessments — drafted in plain English, edited until you're comfortable.
Hands-on support during transition, family liaison built into the roster, regular check-ins for the first month.
Our intake team is friendly, patient, and happy to answer any question. No script.